Department of Health
The Aged Care Quality Standards define what quality care in aged care services looks like.
The Quality Standards set clear expectations for aged care providers to:
- respect your rights
- treat you with dignity and respect
- value your identity, culture and diversity
- give you choices and involve you in decision-making
- give you understandable information
- help you to connect with your community.
Involving you in your care
Strengthened Quality Standards mean your provider must involve you in your care and should:
- listen to your feedback and concerns
- give you choice in the way your care is delivered to meet all your needs, goals and preferences
- give you information about your funded aged care services
- make sure the people involved in your care are the right people to provide your care
- maintain clean, safe and comfortable environments
- make sure your food is tasty and nutritious, and give you choice about what and how much you eat and drink
- plan for emergencies to keep you safe
- keep your information safe and private.
Watch the Quality Standards videos (available in 6 languages) to learn more.
/Media Release. This material from the originating organization/author(s) might be of the point-in-time nature, and edited for clarity, style and length. Mirage.News does not take institutional positions or sides, and all views, positions, and conclusions expressed herein are solely those of the author(s).View in full here.
