Eurobodalla's Tech Café sessions are back, with a new round of drop-in digital support at Moruya and Batemans Bay from Wednesday 23 July to Thursday 25 September. The free weekly sessions pair residents with trained volunteer mentors who provide one-on-one help with phones, tablets, laptops, and online safety.
Eurobodalla Council's coordinator of community development Rhonnie South says the program has supported over 100 locals to date.
"Many attendees are older residents or people living alone. They're looking to build confidence and stay connected in this increasingly digital world," Ms South says.
"It's not only about tech skills but also about inclusion, independence and peace of mind. People come in not knowing how to spot a scam or update their device and they leave feeling empowered."
With a median age of 54, Eurobodalla also has high rates of social isolation and solo households.
"We know digital exclusion is linked to age, income and education and can be a major barrier to participation in the contemporary world. The Tech Café offers practical, personalised support in a relaxed social setting," says Ms South.
"Tech Café mentors help attendees with everything from installing apps and sending emails, to removing malware and understanding AI. A common issue is outdated device operating systems that leave people vulnerable to cybersecurity threats. Our mentors include some young people looking at careers in the industry, so Tech Café is also giving them real-world experience."
The program is a collaborative effort: local business The Tec Exec trains the volunteer mentors, while Council provides funding, logistics, and promotion, with additional support from community partners.
Ms South says the Tech Café is a grassroots solution to a growing problem.
"Digital inclusion is about more than access – it's about agency. It's heartening to see local volunteers stepping up to make that happen."
