Record numbers of customers are accessing Toowoomba Regional Council's (TRC) online real estate portal.
There were almost 13,000 hits to the portal during the 2024/25 financial year with around 1,100 hits on average each month, a jump of more than 20 percent on previous year figures.
The free portal allows real estate agents and solicitors to look up the cost of rates and charges and other property information on any property across the Toowoomba Region using the lot on plan for that particular property.
TRC Finance portfolio spokesperson Councillor Gary Gardner said the portal was delivering a great customer experience.
"Council is constantly looking at ways to deliver positive outcomes for our residents and customers and our online real estate portal is achieving that.
"With more than 1,100 hits each month, the portal allows real estate agents and solicitors to access property information without the need for making direct contact with Council which frees up Council's customer service resources and delivers a great customer experience," Cr Gardner said.
"The portal is available 24 hours a day 7 days a week and allows users to search using lot on plan details with information provided such as property location, property description (lot on plan), half-yearly rates and charges including water charges, outstanding balance, current water meter readings, land area and land valuation.
