Information about integration on 1 April 2026.
On 1 April 2026, the functions of the Valuation Office Agency (VOA) will be integrated into HM Revenue and Customs (HMRC), and the Valuation Office Agency will no longer exist as an executive agency.
This change will not impact the delivery of our core or statutory services. This includes business rates valuation checks and challenges, Council Tax band challenges, and the work carried out by rent officers.
Working with our customers
If you are currently a customer with the VOA, you do not need to take any action. Your case will continue to be progressed but any communications after 1 April will come from the Valuation Office within HMRC.
The customer helpline number will remain the same and the online contact form will still be available, so please continue to
