From this date, the next time you renew your permit, instead of displaying a sticker on your vehicle, your resident, foreshore and combined permit will be registered digitally. There are no scheduled changes to our visitor permits at this time.
The process to renew your permit or apply for a new permit remains the same.
Why are we making the change?
Keeping your parking permit online makes it easier for you to manage your permit. Digital permits offer better security, safeguarding against loss or theft, are environmentally friendly and eliminate the need to peel stickers off your windscreen.
A digital permit system provides our Parking Services team with valuable data in relation to areas where there is a higher incidence of vehicles parking illegally, enabling them to increase parking patrols accordingly.
How will parking officers know if a vehicle is parked illegally?
Our Parking Enforcement Officers will continue to identify whether a vehicle holds a valid permit by scanning the number plate.
If you suspect a vehicle is parked illegally, we encourage you to report it by:
lodging a report via the Snap Send Solve app.
lodging a report via our online portal, My Port Phillip.
calling our ASSIST customer service.
If the vehicle is not registered with a digital parking permit, a Parking Enforcement Officer will attend the site to inspect all vehicles in the street and surrounding area.
Have a question about digital parking permits?
If you have another question about the transition to digital parking permits, you can log a request via My Port Phillip or call our ASSIST Customer Service Team on 9209 6777.
