What Access and Inclusion Index can do for you

Across our network, members of AND are using the Access and Inclusion Index to assist them in disability inclusion. A self-assessment tool, the Index can provide data that helps identify areas of improvement, highlight areas of success, and set measurable goals to progress your journey to being a disability confident organisation.

Since 2015, over 253 members at AND have utilised our Access and Inclusion Index. The Quick 10 assessment has been used by 1,194 organisations. In 2019-20, 40 members utilised the Access and Inclusion Index for the first time.

As no journey towards disability confidence and inclusion is the same, organisations who have completed the Access and Inclusion Index in previous years have utilised it in increasingly different ways. One Government Department used the Access and Inclusion index to streamline the approach to accessibility across their customer service teams and their products and services. An Australian Hospital utilised the Index to develop their Disability Inclusion Action Plan (DIAP) and are using the Access and Inclusion Index’s self-assessments to monitor their annual progress in this space. Last year, members who participated in the self-assessment came together for a discussion forum to reflect on ways the Index assisted them in their organisations.

Self-assessment is only one way to use the Access and Inclusion Index. Organisations can also submit their assessment for AND evaluation at any time of the year. AND will score and review your self-assessment and design a customised roadmap to assist your organisation to progress your disability confidence journey.

Organisations that annually benchmark their report and utilise their roadmap improve their performance by about 18 per cent year-on-year.

So get involved and participate in the Access and Inclusion Index this year.

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