1800MEDICARE Launches Free 24/7 Health Advice Nationwide

Department of Health

You can now get free health information and advice anywhere in Australia, 24 hours a day, 7 days a week, by calling 1800MEDICARE (1800 633 422).

If you're feeling unwell, caring for someone, or unsure whether to seek medical help, call 1800MEDICARE and a registered nurse will:

  • listen to your concerns
  • assess your symptoms
  • advise on next steps-whether that's looking after yourself at home or getting help from a GP, Medicare Urgent Care Clinic, pharmacy or emergency department in your area.

For emergencies, call Triple Zero (000).

Why use 1800MEDICARE?

✔️ Immediate support for non-emergency health concerns - the first point of contact for health information and advice.

✔️ 24/7 access to registered nurses who guide patients to the right care.

✔️ National service available through phone and digital channels.

Along with the phone service, 1800MEDICARE also includes a website and app. The service is free, available to anyone, anywhere in Australia - you don't need a Medicare card.

1800MEDICARE is part of the Strengthening Medicare initiative, which aims to simplify healthcare access, improve service equity, and reduce pressure on emergency departments.

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