65,000 reason for a conversation: Recognising pharmacists providing diabetes support

Pharmaceutical Society of Australia

Patients with diabetes make up to 180 diabetes-related health decisions every day – amassing to over 65,000 individual decisions a year. This National Diabetes Week 2020 is focused on mental and emotional health issues faced by people with diabetes.

The Heads Up on Diabetes campaign is aimed at raising awareness of this burden and recognising the vital support being provided to patients with diabetes by Australian Pharmacists and Pharmacist diabetes educators.

The Pharmaceutical Society of Australia (PSA) is taking stock to recognise the important relationship between a patient who has diabetes and their pharmacist and health care team.

Credentialed diabetes educator and pharmacist Kirrily Chambers said Pharmacists are 7-14 times more likely than any other health care professional to see people with health conditions therefore are in the best position to talk to people with diabetes about their concerns and help them navigate their diabetes.

“Understanding diabetes is a complex and complicated health condition, and most people learn in their own time,” she said.

“Pharmacists can help in this journey since they will normally see the person frequently and knowing when to refer is also a critical part of the health care team.

“Pharmacists help patients understand why they are taking their medication and that type 2 diabetes is a progressive condition which means over time they will need an increase in dose of tablets and maybe long term insulin.”

Ms Chambers also addressed how pharmacists help diabetes patients with their mental and emotional health.

“Like any health professional it is very important that we are careful with our language with individuals with diabetes so as not to make a person feel guilty for having it,” she said.

“Correct language, I believe, is one way we can help reduce the mental burden of chronic health conditions including diabetes and if pharmacists make correct language a focus, we remove the guilt and open channels of communication which allows people to feel comfortable to ask questions and

/Public Release.