Austrade Vietnam uses Webex for education agent briefing

Austrade Vietnam recently used the Webex platform for the first time to deliver the annual Australia Future Unlimited education agent briefing to more than 250 education directors and counsellors in Vietnam and Australia. The Webex meeting replaced the traditional in-person briefing event in hotels, which usually attracted around 150 participants through video conference in Hanoi and Ho Chi Minh City.

With the digital platform, the briefing also reached out to education agents located in five other cities (Danang, Can Tho, Hai Duong, Hai Phong and Ca Mau), as well as their partner agents in Australia (Sydney, Perth and Victoria).

The briefing was a collaborative initiative with the Department of Education and Department of Home Affairs to provide updates on student protection and agent performance policies, Australian education promotional plans and student visa trends. This key support to education agents is strongly aligned with the fact that 75 per cent of Vietnamese student enrolments to Australia were facilitated by the agent network.

Education agents were positive and enthusiastic about promoting Australian education and achieving quality Vietnamese student enrolments to Australia. Participants found this inaugural digital delivery experience unrivalled and expressed interest in joining more updates sessions in the future.

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