Better information for victims and greater transparency - Parole Board CEO Blog

CEO Blog

The Parole Board is often misunderstood by victims, the public and sometimes in Parliament, because there is a lack of understanding of the work it does. I am therefore keen to ensure we raise greater awareness of the work we do.

Victim engagement

The Parole Board make 25,000 decisions each year. I am deeply conscious, having spoken to many victims, that our decisions have a significant impact on them. That is why the Board has committed to ensuring that they are treated with humanity and respect. Crucial to this is ensuring that they have access to information on their entitlements.

A victim is now entitled to:

  • receive regular updates on a prisoner's progress in custody (including when their parole hearings will be).
  • submit a Victim Personal Statement to the Parole Board (and can read it out if they wish).
  • request licence conditions.
  • request a summary of a parole decision.
  • ask for reconsideration of a parole decision via the Secretary of State (as of 22 July 2019).

Over 2,000 parole decision summaries have now been released by the Board- most of which have been for victims - which reflects the appetite for better information.

Access to these legal entitlements for Victims largely depends on people being signed up to the Victim Contact Scheme and therefore knowing about the scheme in the first place. We have provided guidance on this and made a video available on YouTube to show what these entitlements are.

In my experience, many problems stem from the fact that victims are not fully aware of their rights. For example, after an often difficult and distressing criminal trial, a Victim may not know that they can sign up to the Victim Contact Scheme. They may well then be surprised and disappointed if they hear in the news or on social media that the offender is being considered for release. It is crucial that more is done by all agencies to ensure victims are more aware of their rights. Any eligible victim can email the victim contact service:

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