Brisbane, Australia | 15 October 2025 – CarExpert, Australia's #1 destination for new car buyers, today announced the launch of a market-first new-car buying service at scale.
Building on its expert content, reaching millions of Australians every month and deep consumer insights, CarExpert is combining agnostic reviews, human expertise and smart technology to deliver an end-to-end car buying experience that puts the customer first and creates a powerful new sales channel for dealers and manufacturers.
"Car buying in Australia hasn't changed meaningfully in decades, yet consumer expectations have," said Damon Rielly, CEO of CarExpert.
"The data and feedback show Australians want confidence, speed and transparency in the process. By bringing trusted content, human expertise and technology together, we've created a better way to buy a car that delivers real value for buyers as well as producucing a high quality, transparent sales channel for dealers and manufacturers."
CarExpert puts the buyer first with an impartial, brand-agnostic approach, helping Australians cut through the noise, avoid the pressure of sales environments, and secure the right car, at the right deal. By pairing trusted content with a team of New Car Specialists, and backing it with innovative technology, CarExpert creates the perfect mix of people and platform to deliver the most efficient and supportive car-buying experience available today.
At the centre of this innovation is CarExpert Exchange, the technology platform that powers the new service. It streamlines quoting, invoicing, and communication between CarExpert and its extensive dealer network. Dealers receive detailed, validated quote requests through a single dashboard, with trade valuations provided upfront to help them make informed decisions quickly.
For customers, the new service means a simpler, more supportive journey. CarExpert stays as the single point of contact from start to finish including securing the right car, at the best deal (often saving buyers thousands), arranging finance and insurance, managing all the admin, and coordinating delivery with a full tank of fuel.
Jo-Anne Hendricks, Director of Marketing at CarExpert, said the new service is designed to give Australians back time, money and confidence: "Buying a car should be exciting, not exhausting. With our new service, customers get the enjoyable part of choosing their new car, while we handle the heavy lifting in the background. It's about giving Australians confidence, saving them time, and making the whole experience feel easy."
The new CarExpert car-buying service, powered by CarExpert Exchange, is live, driving their purpose of making car buying quicker and easier for all Australians.
About us:
CarExpert reaches millions of Australians every month with independent reviews, comparisons, and insights that shape new car decisions. By pairing this influence with a team of New Car Specialists, we guide buyers from research to delivery - securing the right car, the right deal, and a seamless experience
