ChooseCBR will be paused for a further seven days after ongoing technical difficulties continued to be experienced by businesses and customers yesterday.
Minister for Business and Better Regulation, Tara Cheyne MLA said “I know this news will be a huge disappointment to businesses who have been preparing for and promoting the program and customers who have wholeheartedly supported it.
“Work continued throughout last night to try to resolve the issues. It is now clear this will take longer than anticipated.
“We are very conscious of the inconvenience and frustration this has caused to both businesses and customers, despite our best efforts to fix the problems to date.
“Work on the system will focus on the database to increase its ability to deal with the very large volume of customer and business activity that we have experienced.”
The ACT Government will continue to work with businesses to ensure vouchers that have been honoured are reimbursed.
Any business that has accepted vouchers and been unable to redeem them online can submit the vouchers via this online form. Please retain receipts for these transactions.
We will keep businesses updated as we work through the system over the next week.
Unfortunately, as this is a digital voucher system, no customer vouchers can be accepted until ChooseCBR is up and running again.
We appreciate Canberrans continuing to support local business and thank the community for its patience.
We anticipate the scheme will go live again on Friday 18 June and will provide updates in advance of this.