The Civil Application Fixer service is now available for all law firms and other providers of civil legal aid to use if it is thought the Legal Aid Agency (LAA) has made a mistake in processing an application, amendment or means assessment on the Client and Cost Management System (CCMS).
This new service is in operation now and will help to reduce appeals and save time during the initial decision-making stages of civil applications.
What is fixer?
The application fixer service works in a similar way to the well-established Civil Claim Fix service and should only be used when you believe the LAA has made an error.
The LAA has developed this process in response to the decision-making survey run by the Legal Aid Practitioners Group (LAPG) and subsequent joint working with a successful pilot of the scheme.