Community views sought on water prices


The Independent Pricing and Regulatory Tribunal (IPART) is seeking community views about Sydney Water and WaterNSW’s revised proposals to increase expenditure in their delivery of water services to Greater Sydney over the next four years.

IPART is holding a public hearing and an informal ‘customer drop-in session’ at the SMC Conference & Function Centre in Sydney on Tuesday 26 November. The public hearing will commence at 10am, and customers can attend the drop-in session between 4pm-6pm.
Issues to be discussed at the public hearing include:
* Sydney Water’s and WaterNSW’s proposed expenditure and prices. Sydney Water is proposing to increase its capital expenditure by 71% and WaterNSW by about 150%;
* How the water utilities are planning to address drought and supply uncertainty; and
* Customer preferences for potential changes to the service and usage charges on their bills.
Acting IPART Chair Ms Deborah Cope Sydney Water submitted an updated expenditure and price proposal IPART on 12 November 2019.
IPART’s website provides information on Sydney Water’s and WaterNSW’s proposed prices from 1 July 2020, and the Issues Papers highlight the key issues for these reviews.
“The public forum is an opportunity for IPART to hear first-hand customer and community views about Sydney Water’s and WaterNSW’s proposals so we can consider these views when making our decisions on prices,” Ms Cope said.
Attending the Public Hearing
10am to 3:30pm, Tuesday 26 November
SMC Conference & Function Centre, 66 Goulburn Street, Sydney NSW 2000.
Register to attend at
An informal drop-in session with IPART staff will follow the public hearing, providing customers another opportunity to ask questions and have their say. No registration is required.
Attending the customer drop-in session
4pm to 6pm, Tuesday 26 November
SMC Conference & Function Centre, 66 Goulburn Street, Sydney NSW 2000.
/Public Release.