Council slashes red tape to support residents and businesses impacted by the floods

The Hills Shire Council will look to waive fees for Development Application’s (DA’s) and repairs for flood affected residents during an Extraordinary Meeting of Council, as it helps the community to rebuild after the devastating March 2021 flood. 

Council will also consider during Thursday’s (April 1) meeting, waiving fees for works associated with the piling and clearing of vegetation or debris caused by the flood and will also assist caravan parks to get back to business.  

To also help flood affected residents, Council will also look at prioritising DA’s, construction certificates and any other Council applications associated with flood clean-up, support and repairs. 

Mayor of The Hills Shire, Dr Michelle Byrne said this was one way Council was helping residents get through yet another difficult period. 


“We have all witnessed the devastating losses this flood has caused and part of the healing is the rebuilding process,” Mayor Byrne said. 

“Cleaning up, rebuilding homes and repairing and replacing anything else that was damaged and lost in this natural disaster will take some time, and we must ensure the process of rebuilding does not become economically unviable and a strain on families and businesses.

“That’s why we are proposing a suite of initiatives that will help our residents to recover with ease and without the added stress of needing to go through lengthy approval periods," Mayor Byrne added. 

Mayor Byrne said Council and emergency services, including the NSW State Emergency Service (SES) and the Rural Fire Service (RFS), and NSW Government departments, including the Local Land Services and Resilience NSW, had been working tirelessly and around the clock to provide relief and support to those who had been affected.  

“Both our urban and rural parts of our Shire were impacted by this heavy rain event. While the urban parts of our Shire are almost back to business, our focus is now on our rural region, along the Hawkesbury River - from Wisemans Ferry to Cattai - which was the worse hit by this flood,” Mayor Byrne said. 

“Council crews have been working to re-open roads, clear drains and clean up our parks and other community facilities which have been impacted by this natural disaster. We’ve also had Council officers assisting our emergency services, as well as coordinating the clean-up efforts through State Government agencies. 

“There are some sites within the Shire that require large machinery to remove debris and waste, which has washed up during the flooding. Resilience NSW is helping to deploy heavy plant machinery to affected areas.

"We've worked hard to maintain garbage services throughout our region. Some areas were impacted by the floods, including sections of River Road and Pages Wharf Road in North Sackville. We've advised those residents to leave their bins out and to bag any excess rubbish and leave next to their bins. Collection will occur as soon as access is available. 

"And Council is working with Resilience NSW to facilitate large scale waste removal. As of today [Thursday, April 1], skip bins have started to be distributed to residents for waste and debris disposal. If you need a skip bin, please fill in the online form located on Council's website [www.thehills.nsw.gov.au]. If you require further assistance in getting waste from your property into the skip bins, or if the quantity exceeds that which can be accommodated in the bins, please contact Resilience NSW on 1800 018 444," Mayor Byrne added. 

Adding to this, Council assisted the Regional Emergency Operations Controller (REOCON) to form an evacuation centre at Castle Hill RSL along with The Hills Police Area Command and various State Government agencies and volunteer organisations such as the Red Cross, Anglicare and the Animal Welfare League. Residents across NSW, including parts of Penrith, used this Centre to escape the rising waters.  

Council also activated the Castle Hill Showground as an emergency evacuation centre for people and their animals (including livestock and domestic animals) seeking refuge from the floods. It housed 59 animals, including 34 horses, 13 goats, 10 dogs and two birds. 

  

Mayor Byrne thanked the SES, RFS, emergency services and volunteers for their courage and ongoing support throughout this crisis, as well as the NSW and Federal Governments who have provided packages aimed at flood relief, support and assistance. 

"I want to thank everyone who has put in the time and effort to help those who have been affected,” Mayor Byrne said.

"I've seen firsthand the devastation and destruction this flood has caused to our region and beyond, but I’ve also seen the resilience of this community and how driven residents are to rebuild and recover,” Mayor Byrne added.

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