Randomly selected residents and ratepayers will begin receiving survey phone-calls from Monday 26 October 2026, asking for their view on Council's performance over the last twelve months as part of the 2026 Community Satisfaction Survey.
The annual survey is Council's best source of information on what the community thinks about the services we provide.
This year's survey results will inform the future direction of Council, so we need community members from all walks of life and every part of the region to participate and share their views.
Results are benchmarked against previous years to track how the community's assessment of Council's performance changes over time and used to identify where actions need to be focused to improve outcomes for the community.
Calls will be made from 3.30pm to 8pm on weekdays and from 10am to 4pm on weekends. If you receive a call, please, take 15 minutes and let us know what matters most to you.
Help Council plan for the future of the Snowy Monaro by ensuring your voice is heard.
The report and results from this year's survey will be published in early 2027.
The 2026 survey is conducted by Taverner Research Group, an Australian company certified under ISO 20252:2019 — the international certification standard for research and polling organisations.
Visit https://qrco.de/SMRC-CSS
