COVID-19 has reshaped last-mile logistics, with e-commerce deliveries rising 25% in 2020

  • New analysis finds a 25% rise in consumer e-commerce deliveries in 2020, with some of the increased demand expected to last well beyond the pandemic
  • Last-mile vaccine distribution is an ongoing challenge for countries and logistics providers; key tools such as data integration and centralized delivery management can ensure effective delivery
  • New report from World Economic Forum looks at last-mile logistics and identifies six structural changes that will shape the future of deliveries
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