DHHS Service Agreement – Member feedback requested

NDS is currently participating in the review of the Department of Health and Human Services (DHHS) and Department of Education and Training (DET) Service Agreement, along with other not-for-profit peak bodies. While many NDS members are fully transitioning to NDIS funding, there are some members who will continue to receive DHHS funding and will maintain a service agreement.We are keen to hear of any concerns members have with clauses in the current Service Agreement, and also obtain a sense of how many Victorian members expect to retain Victorian funding and be subject to the service agreement.In 2015, the sector was successful in achieving a number of amendments to the Agreement, including:

In September 2018, the Victorian Auditor-General’s Office released a report critical of the DHHS Service Agreement which concluded that: (i) The service agreement is not fit-for-purpose; and (ii) The department does not have an effective system for managing service agreements.

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