Email and EFT transfer for prisoners

It is now easier for family and friends to stay in touch with prisoners in Queensland prisons with streamlined processes to sign up for email and electronic funds transfer.

When signing up for these services, family and friends of prisoners now have the option to receive their security code by email, making signing up easier and faster.

Email and electronic funds transfer were introduced in early 2020 to help prisoners stay in touch when visits were cancelled due to COVID-19 restrictions.

Emails to prisoners are security screened on arrival, and are printed off and provided to prisoners.

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