Important information regarding mask use in high risk settings and personal care services

From 16 July 2021, masks are mandatory for people in high risk settings and for people providing personal care services.

PLEASE NOTE: Masks are currently not mandatory for Health Services, but some Health Services may still require (at their discretion) that you wear a mask. Please check with the hospital or health service for their requirements. For a full list of these Health Services please refer to the Emergency Management (Public Activities No 29) (COVID-19) Direction 2021 – Schedule 2.

High risk settings

Masks must be worn in a residential aged care facility, a disability care facility, a prison, correctional facility, training centre or other place of custody; any of the following areas within a public or private hospital: an emergency department, an intensive care unit; a respiratory ward; an oncology ward: or any health care service provided in any Aboriginal community or any other Aboriginal community controlled health service. The Definition of High Risk settings can be found in the Emergency Management (Cross Border Travel – General No 2)(COVID-19) Direction 2021.

Personal care services

People providing personal care services must wear a mask covering their mouth and nose if they are providing these services at hairdressers, barbershops, beauty and nail salons, tattoo parlours, wellness centres/day spas/massage parlours, saunas/bathhouses and any other place which beauty therapy/tanning/waxing/piercing/body modification takes place.

There are exceptions to these mandatory requirements, including:

people with relevant medical conditions.

people under the age of 12.

cases where a mask would create communications difficulties in situations where a mask will impact the provision of care.

Cinema, theatres and performance venues with fixed seating and places of worship with or without fixed seating

Masks must be worn when the capacity is between 50% and 75% of the normal occupancy

All existing directions, frequently asked questions and other information can be found here:

If you require further information you can call the SA COVID-19 Information Line on 1800 253 787 between the hours of 9am to 5pm 7 days per week or go to the SA Health website at or

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