The Insurance Council of Australia (ICA) has declared a Significant Event for parts of Central West NSW impacted by significant flooding since Saturday, 12 November.
The ICA's preliminary catastrophe processes have been activated, assisting the ICA and insurers to assess the insurance impact of the current flood event.
Under a significant event declaration:
• The ICA commences its claims data collection, analysis, and reporting processes in
consultation with members.
• ICA representatives will continue to work with government and agencies to understand impacts
on the community and ensure affected residents receive assistance.
• The ICA's disaster hotline is activated 1800 734 621; offering assistance to policyholders if they are uncertain of their insurance details or have general enquiries about the claims process.
This event may be escalated to an insurance catastrophe if there is a significant increase in claim numbers or complexity, if the geographical spread of this event is extended, or in consultation with insurers.
The impact of flooding has been felt most significantly in communities surrounding Central West NSW, in particular Cowra, Forbes, Condobolin, Eugowra and Molong.
This remains an unfolding weather event and insurers' priority is community safety. We strongly encourage all those impacted to put their safety first and adhere to evacuations orders.
