ISG Expands Provider Evaluations to Australia

– ISG Provider Lens(TM) Quadrant series launched with report evaluating providers offering infrastructure, data center and private cloud services

Information Services Group (ISG) ( ) (Nasdaq: III) ( ), a leading global technology research and advisory firm, today announced it is expanding its ISG Provider Lens(TM) research coverage to Australia, with a report evaluating providers offering infrastructure, data center and private cloud services in this market.

The ISG Provider Lens Infrastructure and Data Center/Private Cloud Quadrant Report published today evaluates 32 providers serving the Australian market in two quadrants: Managed Services and Transformation and Colocation. ISG also identifies market leaders in a third quadrant, Managed Hosting; other players in this quadrant will be identified in next year’s evaluation.

The ISG research found enterprises prefer hybrid approaches, combining traditional environments, on-premises and hosted private clouds, colocation facilities and public cloud infrastructure. In response, providers are adjusting their portfolios and providing comprehensive visibility into their hybrid infrastructure through cloud management platforms. Providers also are adding automation to their infrastructure services.

ISG identified a rise in new infrastructure facilities in Australia, in response to accelerated demand for colocation facilities. Sydney and Melbourne are the preferred locations for such facilities.

Competition in colocation is heating up, as telecom companies vie for market share with pure-play colocation providers, ISG found. Colocation providers serve as gateways to the public cloud, and most have advanced their interconnection services and provide direct, low-latency links to major hyperscale providers.

Multinational data center providers, meanwhile, are extending their footprint in Australia through acquisitions, and hosting services providers are expanding their cloud-based offerings, including offering cloud-like features, such as self-service provisioning, ISG said.

“The way enterprises source infrastructure services has evolved rapidly over the last few years,” said Lisa Borden, partner and head of ISG Australia and New Zealand. “With the rise of on-demand and elastic infrastructure models, enterprises now expect a similar experience within their organizations. As businesses increasingly become digital and software- and data-driven, they need an infrastructure that is adaptive to changing market conditions, can be easily managed and is always available.”

Accenture, DXC, HCL, IBM, TCS and Wipro were named market leaders in the Managed Services and Transformation Quadrant; DXC, IBM, NTT Communications and NTT DATA were named leaders in the Managed Hosting Quadrant, and Equinix, Global Switch, NEXTDC and Telstra were named leaders in the Colocation Quadrant.

The ISG Provider Lens Infrastructure and Data Center/Private Cloud Quadrant Report is available to ISG Insights(TM) subscribers or for immediate, one-time purchase on this webpage ( ).

About ISG Provider Lens(TM) Quadrant Research —

The ISG Provider Lens(TM) Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG’s global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG’s enterprise clients. The research currently covers providers serving the U.S., Germany, Australia, Brazil and the UK, with additional markets to be added in the future.

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