The Department of Health is encouraging consumers to tap into Manage My Care – WA Health’s first digital mobile and web-based app to track real-time scheduling of outpatient appointments and specialist referrals.
Manage My Care app makes it easier for patients and their carers to track their outpatient care by giving a digital way to see upcoming outpatient appointments and receive real-time updates if there are any changes in their appointments.
The move reduces administrative workloads for hospital administrators by decreasing the number of calls from patients requesting information, as patients can easily see details of their upcoming appointment and update their demographic and next-of-kin details within the app.
Manage My Care has strong support from health service providers following an extremely successful pilot program in 2020 and was has now been rolled out to public metropolitan hospitals and in regional areas statewide.
The Department of Health will be promoting Manage My Care with a digital advertising campaign.
The Manage My Care App is available from app stores or via web-browser by visiting healthywa.gov.au/managemycare