Authority Survey on emergency number Triple-0, reported a staggering 8.23 million calls were received during 2016.
Spanning 183 pages, the report revealed a Triple-0 call took up to 10 minutes to complete. The average time was 5 minutes.
Operated by Telstra, the national emergency service was built in 1961 for a PTSN (Public Telephone Switching Network ‘landline’ service).
Of the 8.23 million calls received, (68.7%) - 5.7 million calls came from mobile phones. Mobiles can impede the origin of the call and the quality of clear and concise information.
Over half of the surveyed mobile users reported they would have used an App if one was available. That app is Leelou.
Once the SOS button is pressed the event is streamed and recorded, with authorities immediately notified. This reduces a massive 267,000 of operator man hours to deal with non-mobile calls.
When it comes to supply and demand, supply is simply not being met. Add lagging technology, chronic overloading, the insurgence of robocalls or natural events crashing the system, Leelou emerges at the forefront for direct responders.
Quicker response, more vital information, Leelou is an app that saves lives.
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