An Expert Panel of the Fair Work Commission has made the Interim On-Demand Delivery Employee-like Worker Minimum Standards Order.
The order covers employee-like workers who are engaged through an application (app) and mainly do on-demand delivery of 'consumables' (food, beverages, liquor) or supermarket groceries. It also covers the digital labour platform operators that engage them.
The order includes terms about:
- minimum hourly rates
- vehicles
- consultation
- records
- fines
- insurance
- dispute resolution
- right to (unpaid) time away
- information sharing
- delegates rights
- a gig worker information statement.
The minimum standards order has been made following public consultation. Minor amendments have been made to the draft that was published on 8 July 2026. The changes include a different name and an updated start date of 17 August 2026.
The order will be reviewed if a notice of intent and draft order is issued in either of two related cases (MS2024/1 or MS2024/2).
Read
- Decision [2026] FWCFB 211 (pdf)
- Interim On-Demand Delivery Employee-like Worker Minimum Standards Order (pdf)
- Fact sheet: New minimum standards for on-demand delivery workers from 17 August 2026 (pdf)
- Major case webpage: TWU regulated worker minimum standards orders applications (MS2024/1-3)
