Consumers on NBN fixed-line plans experienced download speeds averaging 97.2 per cent of plan speed and upload speeds of 84.9 per cent during the busy evening hours of 7-11pm in September 2021, the ACCC's latest Measuring Broadband Australia report reveals. These results are in line with the previous May 2021 report.
"Upload speed determines how fast you can send information from your computer or device to the internet, which is particularly important for working from home, online gaming and uploading files to cloud storage," ACCC Commissioner Anna Brakey said.
"Given the growing importance of upload speeds to how consumers use their broadband services, the ACCC is keeping a close eye on how clear retailers are with their customers about upload speeds, and we will consider any necessary amendments to our Broadband Speeds Claims Guidance for industry."
Chart 1: NBN fixed line daily average upload speed chart, with a toggle between busy hours and all hours
