New campaign targets unnecessary ED visits

SA Health is launching a new marketing campaign aimed at easing pressure on our hospital emergency departments by reducing unnecessary presentations as the busy winter season ramps up.

Minister for Health and Wellbeing Stephen Wade said the innovative campaign is urging South Australians aged 18-34 to consider the best health care option for them - and to remember that it may not be an ED.

"Patient data shows that about 70 per cent of people who present to EDs in South Australia do not need to be admitted to hospital, however the number of people presenting to EDs continues to grow," Minister Wade said.

"A significant proportion of that group are people aged 18-34 who do not require acute care and can be safely treated in a community setting.

"If you have what might be a minor ailment, going to your local General Practice or local pharmacy might be a better option for you.

"This new campaign, called Is It Really An Emergency?, uses images of group text messages and memes to reinforce what is and what isn't an emergency.

"The campaign will help ease pressure on our busy emergency departments.

"We are very fortunate to have a strong network of high-quality GPs and pharmacists that are able to provide effective care for many ailments and illnesses and keep you out of hospital.

"The Marshall Liberal Government is actively promoting community health and has boosted resources to keep South Australians well and out of hospital.

"We have established three home hospital pilots across metropolitan Adelaide, priority care centres will commence operation next month and a state-wide home-hospital program is being developed."

The new campaign follows on from SA Health's successful Emergency Departments are for Emergencies campaign, which ran between 2015 and 2018.

Amy Jacobs, a Lyell McEwin Hospital Emergency Department Nurse Consultant, said the new campaign targets teenagers and young adults because research shows those groups are some of the most likely to attend an emergency department unnecessarily.

"The way in which younger people communicate has changed dramatically over recent years, so this campaign aims to get a serious message across to the target group in an innovative and entertaining way," Ms Jacobs said.

"This campaign really drives home the message that some health issues can be resolved without coming to hospital and some ailments such as coughs and colds can be easily treated within the community without a visit to ED.

"However, it also demonstrates that real emergencies, such as chest pain or shortness of breath, should be treated seriously and require urgent treatment.

"Emergency care is available at all seven metropolitan hospitals 24 hours a day, seven days a week so if you need us, we're here for you."

In an emergency or life-threatening situation, you should always call triple zero (000) for an ambulance as they are the safest way to be assessed, treated and transported to the right hospital.

For more information on the new campaign visit sahealth.sa.gov.au/emergencydepartments.

SA Health is launching a new marketing campaign aimed at easing pressure on our hospital emergency departments by reducing unnecessary presentations as the busy winter season ramps up.

Minister for Health and Wellbeing Stephen Wade said the innovative campaign is urging South Australians aged 18-34 to consider the best health care option for them - and to remember that it may not be an ED.

"Patient data shows that about 70 per cent of people who present to EDs in South Australia do not need to be admitted to hospital, however the number of people presenting to EDs continues to grow," Minister Wade said.

"A significant proportion of that group are people aged 18-34 who do not require acute care and can be safely treated in a community setting.

"If you have what might be a minor ailment, going to your local General Practice or local pharmacy might be a better option for you.

"This new campaign, called Is It Really An Emergency?, uses images of group text messages and memes to reinforce what is and what isn't an emergency.

"The campaign will help ease pressure on our busy emergency departments.

"We are very fortunate to have a strong network of high-quality GPs and pharmacists that are able to provide effective care for many ailments and illnesses and keep you out of hospital.

"The Marshall Liberal Government is actively promoting community health and has boosted resources to keep South Australians well and out of hospital.

"We have established three home hospital pilots across metropolitan Adelaide, priority care centres will commence operation next month and a state-wide home-hospital program is being developed."

The new campaign follows on from SA Health's successful Emergency Departments are for Emergencies campaign, which ran between 2015 and 2018.

Amy Jacobs, a Lyell McEwin Hospital Emergency Department Nurse Consultant, said the new campaign targets teenagers and young adults because research shows those groups are some of the most likely to attend an emergency department unnecessarily.

"The way in which younger people communicate has changed dramatically over recent years, so this campaign aims to get a serious message across to the target group in an innovative and entertaining way," Ms Jacobs said.

"This campaign really drives home the message that some health issues can be resolved without coming to hospital and some ailments such as coughs and colds can be easily treated within the community without a visit to ED.

"However, it also demonstrates that real emergencies, such as chest pain or shortness of breath, should be treated seriously and require urgent treatment.

"Emergency care is available at all seven metropolitan hospitals 24 hours a day, seven days a week so if you need us, we're here for you."

In an emergency or life-threatening situation, you should always call triple zero (000) for an ambulance as they are the safest way to be assessed, treated and transported to the right hospital.

For more information on the new campaign visit sahealth.sa.gov.au/emergencydepartments.

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