Long text description
In 2020 the Office of the Australian Information Commissioner worked to increase public trust and confidence in the protection of personal information and access to government-held information.
- Assisted the pandemic response by overseeing privacy protections and access to government information, and advising on personal information handling to prevent and manage COVID-19
- Finalised more than 900 Information Commissioner reviews and 120 FOI complaints
- Pursued 4 privacy regulatory priorities to ensure Australians’ personal information is protected
- Implemented Consumer Data Right privacy safeguards in the finance sector
- Launched our first civil penalty proceedings for an interference with privacy and opened 11 Commissioner-initiated investigations and preliminary inquiries
- Ensured more than 1,150 notifiable data breaches were notified to individuals, rectified and remedied
- Increased international regulatory cooperation and jointly investigated with our UK counterpart
- Finalised almost 2,500 privacy complaints from individuals
- Promoted understanding of privacy issues through the Australian Community Attitudes to Privacy Survey 2020
- Helped more than 12,000 people with privacy and FOI enquiries through our public information service
- Completed 9 proactive privacy assessments to enhance organisations’ privacy practices
- Influenced legislative and regulatory frameworks through 21 submissions on privacy and FOI matters
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