There is an upcoming planned multi-system outage
Planned outages allow us to update and improve our systems.
Outage
Impacted systems:
- Application Programming Interface (API) services
- my NDIS app
- my NDIS participant portal
- my NDIS provider portal
- myplace participant portal
- myplace provider portal
Start date and time
Saturday 17 May 2025, 04:30 am AEST
Finish date and time
Sunday 18 May 2025, 04:30 pm AEST
Outage window
36 hours
Impact on users
These systems will be down during the outage window. Please plan around this if required.
We are sorry for the disruption.
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