There are upcoming multi-system updates.
Planned outages allow us to update and improve our systems.
Outage 1
Impacted systems:
- myplace participant portal
- myplace provider portal
Start date and time
Saturday 15 November 2025, 12:01 am AEDT
Finish date and time
Monday 17 November 2025, 07:00 am AEDT
Outage window
55 hours
Outage 2
Impacted systems:
- my NDIS app
- my NDIS participant portal
- my NDIS provider portal
Start date and time
Saturday 15 November 2025, 12:30 am AEDT
Finish date and time
Monday 17 November 2025, 07:00 am AEDT
Outage window
54 hours and 30 minutes
Impact on users
These systems will be down during the outage window. Please plan around this if required.
We are sorry for the disruption.
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