The Insurance Council of Australia (ICA) has today declared the Valentine's Day storms in Victoria a 'Significant Event', escalating insurers response for impacted customers.
As of 12pm today, insurers had received 9,947 claims related to the storm, which saw around 530,000 homes left without power across the state.
The Insurance Council's preliminary extreme weather processes have been activated to assess and monitor the insurance claims impact of the event on 14 February.
Under a significant event declaration:
- The ICA commences its claims data collection, analysis, and reporting processes in consultation with members.
- ICA representatives will continue to work with government and agencies to understand impacts on the community and ensure affected residents receive assistance.
If property or vehicle has been impacted, customers are advised to contact their insurer as soon as possible to commence the claims process, even if they do not know the full extent of damage.
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