We are experiencing some technical difficulties and are operating with limited services.
We are working to fix this as a priority and thank you for your patience.
Contacting our Infoline
Our advisers remain available and will be doing their best to help but may not be able to give specific advice about some enquiries.
My account
Some of our My account services are unavailable including submitting a new enquiry.
We are working to fix the problem and will be back online as soon as we can.
Other self-service tools available
In the meantime, you can use our other self-service tools and resources.
These include:
Find pay rates
Use our Pay and Conditions Tool to calculate pay rates, leave, notice and redundancy entitlements.
Awards and agreements
If you know your award, access a copy at List of awards.
If you're covered by an agreement, access yours from the Fair Work Commission - Find an agreement database.
Workplace information
Need help with a workplace issue? See our:
- step-by-step guides to resolving issues at work in our Workplace problems section
- Language help section that provides information and resources in over 30 languages
- Library for specialised workplace information, including under awards and the Fair Work Act
- Coronavirus and Australian workplace laws website for information about workplace rights and obligations during COVID-19.
