Switch to Passenger Transport Subsidy Smart Card

  • Paper Taxi User Subsidy Scheme vouchers no longer accepted by taxi drivers from 1 October 2025
  • Six-month transition period to Passenger Transport Subsidy Scheme smart card will come to an end on 30 September 2025
  • New digital scheme saves time and improves the journey experience for drivers and passengers

From 1 October, taxi drivers will no longer accept Taxi User Subsidy Scheme (TUSS) paper vouchers for subsidised taxi journeys.

Participants will have to use the Passenger Transport Subsidy Scheme (PTSS) smart card to access subsidised taxi travel, or the full fare will need to be paid for any taxi trips.

PTSS is a subsidy available through the Department of Transport and Major Infrastructure (DTMI) to eligible people with disability travelling in taxis and provides participants up to 75 per cent off eligible taxi fares.

The digital PTSS replaced TUSS on 1 March 2025, providing participants with a card that is scanned by taxi drivers to start and end a subsidised trip, saving time and modernising the journey experience for both driver and passenger.

DTMI has provided a six-month transition period for participants and drivers to make the switch from using the paper TUSS vouchers to the new digital PTSS.

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