Key Facts:
- Thom Calma appointed as Head of Impact & Growth at SydWest Multicultural Services, bringing 15 years of community services experience
- In his new role, Calma will lead impact measurement initiatives and develop strategic partnerships whilst overseeing the organisation's growth strategy
- The appointment follows Calma's previous position as Executive Manager, Disability Supports, which he assumed in 2023 after a merger with Participate Australia
- The role creation aligns with JouJou Faulkner's recent appointment as Chief Services Officer, demonstrating SydWest's investment in strengthening leadership
- Both appointments reflect SydWest's focus on enhancing governance, accountability and service delivery for multicultural communities
SydWest Multicultural Services is pleased to appoint Thom Calma as Head of Impact & Growth, further strengthening the organisation's capability and focus on measurement and outcomes. Thom joined SydWest in 2023 as the Executive Manager, Disability Supports, following a merger with Participate Australia. With over 15 years in the community services sector, Thom brings experience in service delivery, organisational transformation, governance, and strategy.
"I am honoured to evolve my role at SydWest," Thom says. "SydWest is an organisation that has had impact in our community for more than 40 years, and I look forward to building on this legacy through a sharpened focus on social impact, outcomes measurement and contributing to the organisation's mission. I also welcome opportunities to work with partners and stakeholders to create lasting impact and positive change with our communities."
Thom's transition into this newly created role follows the recent appointment of JouJou Faulkner as Chief Services Officer, marking a continued strategic investment in experienced leadership to support SydWest's client experience, stakeholder relationships, and community impact.
"Thom brings deep expertise in community impact and cross sector partnerships," says Elfa Moraitakis, CEO of SydWest Multicultural Services. "His appointment strengthens our ability to drive sustainable impact, new relationships and respond to the evolving needs of the communities we serve."
In his new role, Thom will lead SydWest's impact journey, including the development of a theory of change and a comprehensive impact‑measurement framework. He will also play a vital role in shaping strategic partnerships, contributing to SydWest's growth strategy, and ensuring that SydWest programs continue to deliver measurable outcomes for multicultural communities, disability participants, seniors, youth, women, and children.
These leadership appointments reflect SydWest's commitment to strengthening governance, accountability, partnerships and impact measurement, with JouJou Faulkner leading service excellence, client and participant experience and operational brilliance as Chief Services Officer.
About us:
SydWest Multicultural Services is a leading organisation for cultural diversity issues responding to community needs and opportunities throughout Greater Western Sydney and more recently parts of the Inner West and City of Sydney.
