Updates to Casey’s parking services

From 6.00 pm Sunday 2 August, metropolitan Melbourne, including the City of Casey entered COVID-19 Stage 4 restrictions. In light of these restrictions, we have made changes to how we deliver our Parking Compliance services to ensure the safety and wellbeing of community members and Council staff while continuing to deliver high-quality parking compliance services.

Red parking control signs

Red parking control signs are installed where there is potential for injury, compromised safety or business interruption is high. These offences include No Stopping Areas, No Parking Areas, Loading Zones, Bus Zones, Disabled Parking Areas, Resident Permit Zones and other safety-related offences.

These offences will continue to be enforced throughout Stage 4 restrictions.

Green permissive parking signs

In support of the State Government’s message to stay at home and minimise the number of people travelling throughout our municipality, Parking Compliance Officers will continue to enforce timed parking restrictions throughout the City of Casey. We must all do our part in reducing the movement of people across the state, and this is one way we can make a significant difference within Casey.

Should you receive an infringement notice and have a valid reason to be outside of your home, you can request a review of your notice here.

Other safety-related offences

Parking Compliance Officers will continue to respond to concerns related to blocked driveways, clearways or lanes, parking too close to intersections, and parking on nature strips in a manner which compromises driver/pedestrian visibility and safety.

After hours

During COVID-19 Stage 4 restrictions we will cease our after-hours patrol service.

Parking in residential streets

With many more of our community members staying home now, we understand there is an increase in the number of cars parked in neighbourhoods. Should you have to park your car on the nature strip or your truck in a residential street, because you are unable to park your vehicle elsewhere, you must do so in a manner that will not impact the safety of other road users or pedestrians.

In response, Parking Compliance Officers will operate under a risk/safety model and only issue an infringement in circumstances where there is a risk of injury or compromised safety to the community.

Responding to customer complaints or requests

Parking Compliance Officers will be assessing each request to determine if an offence has been committed and the most appropriate action to be taken. In some cases, an infringement notice may be issued and in other cases, the Parking Compliance Officer will take the opportunity to educate the community.

We appreciate that these are difficult times for all residents, and we ask our community to be kind and considerate of others when parking.

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