Westpac NZ is offering financial support to customers impacted by severe weather in the Whanganui and Wellington regions.
Support options may include:
Business and Agri customers
- Suspension of principal payments on loans for up to three months;
- Deferred payment on credit cards for up to three months;
- A temporary overdraft facility;
- Access to term deposit funds for customers in financial hardship.
Consumer customers
- Suspension of home loan payments for up to three months for customers ahead on their repayments and who have a sufficient undrawn balance;
- Financial hardship assistance, which may include a reduction in loan repayment amounts for a period of time, access to term deposit funds or other support.
"We know this has been a tough day for those affected by sudden flooding and landslips across the lower North Island, and our top priority is making sure our customers and our people are safe," says Westpac NZ Chief Operating Officer for Consumer Banking and Wealth, Nick Grieve.
"We've helped customers through several extreme weather events recently and are well placed to provide the support they need.
"Customers needing support should call us on 0800 738 691 to see what support they may be eligible for.
"We encourage people to make sure they look after their wellbeing, and reach out to friends and family where possible to ensure they're safe and well.
"We'll also be contacting general insurance customers in affected areas, to make sure they have support and the right information should they need to make a claim."
