30/20 Rule Factsheet

Australian Medical Association

The Commonwealth Department of Health and Aged Care have developed a factsheet on the new prescribed pattern of service 30/20 telephone rule.

From 1 October 2022, a new prescribed pattern of service (30/20) rule for telehealth phone consultations will commence. Under these new arrangements, a GP, consultant physician or other medical practitioners (OMPs), who provides 30 or more phone attendances on each of 20 or more days in a 12-month period would be referred to the Professional Services Review (PSR).

Only relevant telephone attendance services that have been provided and claimed on or after 1 October 2022 will be subject to this rule. Telephone services provided and claimed prior to 1 October 2022 are not subject to this rule. For GPs, the new 30/20 telephone rule will apply alongside the 80/20 rule. Patterns of claiming for relevant telephone attendance services will be counted towards both the 80/20 and the 30/20 pattern of prescribed services. You can access the 30/20 rule factsheet here.

/AMA/AusMed News. This material from the originating organization/author(s) may be of a point-in-time nature, edited for clarity, style and length. The views and opinions expressed are those of the author(s).