The Minns Labor Government is today announcing permanent toll relief in the form of the $60 weekly toll cap so hundreds of thousands of motorists, especially in the car-reliant areas of Western Sydney and the Central Coast, can keep more money in their pockets every week.
A decade of privatisation by the former Liberal-National Government handed control of Sydney's roads to private interests and sent toll bills skyrocketing.
Sydney became the most-tolled city on earth and the Liberals left motorists with a $195 billion toll bill out to 2060. That is why we committed to toll reform that puts the motorist first and no more privatisation.
$60 weekly toll cap
Since it was introduced in January 2024, $211.4 million has been returned to drivers, including in the western, north-western and south-western Sydney suburbs of Blacktown, Baulkham Hills, Auburn, Bankstown, Merrylands, Marsden Park, Castle Hill, Quakers Hill and Kellyville and Lakemba.
More than 680,000 claims have been made under the $60 cap. In Blacktown alone, over $3.5 million has been paid out to 9,400 drivers, closely followed by Baulkham Hills where $3.2 million has been paid out.
The cap is delivering real, targeted relief for commuters with the highest toll burden and the least access to viable public transport options.
Two-way tolling
To ensure the toll cap is sustainable and fairer for the long term, the NSW Government will proceed with the introduction of two-way tolling on the Sydney Harbour Bridge and
Tunnel when the Western Harbour Tunnel, which will be tolled in both directions, opens in late 2028 - continuing the direction set under the former Liberal government.
We know tolls put a huge financial burden on people who can least afford them. The Minns Labor Government will put net revenue from two-way tolling into funding the weekly toll cap to ensure no one pays more than $60 a week on tolls regardless of where they live.
This corrects long-standing inequity: Western Sydney motorists pay rising tolls in both directions on all their motorways year after year, while tolls on the Harbour Bridge and Tunnel are one-way and did not increase once between 2009 and 2023.
Toll Administration Fees and Direct Deal Update
Today, the Minns Labor Government can update on significant progress on toll reform out of ongoing Direct Deal negotiations with private toll road concessionaires.
Negotiations have cleared the way for administration fees on toll notices to be scrapped from mid-2026 as part of an overhaul of the enforcement process of unpaid tolls.
Getting a cluster of toll notices in the post with multiple admin fees has been one of the big frustrations of drivers over decades.
In the 2024-25 financial year, 46 million toll notices with administration fees totalling $618 million were issued in relation to unpaid tolls on the Sydney toll road network.
The private toll road concessionaires have also agreed to return to the NSW Government any additional toll revenue generated by toll relief rather than benefiting from increased traffic volumes as a result of the toll cap.
Negotiations are also ongoing on some motorway pricing changes.
Concessionaires have indicated a willingness to agree to the Government's positions and commitments on both these initiatives. Negotiations will complete in early to mid-2026, and while they progress well, a deal will not be struck unless the NSW drivers and taxpayers are the winners.
With the establishment of NSW Motorways, the NSW Government is already reorienting the toll system to being customer-first. From Monday, registered motorists will receive the first digital reminders when a toll goes unpaid, giving them the chance to pay even before a toll notice is sent out in the post.
A Fairer Tolling System for NSW
The toll cap means no driver will pay more than $60 a week (up to the fair-use limit of $400 per tag/licence plate). To ensure no misuse of the toll cap, a $5000 annual limit is also being introduced.
Drivers who have spent more than $60 a week on toll trips are encouraged to visit the Service NSW website, link your toll account to your MyServiceNSW Account and claim if eligible.
Minister for Transport John Graham said:
"Eradicating toll admin fees will save motorists significant money. This is part of reorienting the entire system to put motorists first.
"Two-way tolling on the harbour crossings was made necessary when the Liberals decided the Western Harbour Tunnel would be tolled in both directions. The difference is we are committing the extra revenue to ongoing toll relief, which is most needed in Western Sydney.
"This all comes back to fairness. If you live in Western Sydney, you have been paying tolls in both directions and seeing them rise with frustrating regularity. If you only use the Harbour Bridge or Tunnel you have paid in one direction and the toll has almost never gone up.
Minister for Customer Service and Digital Government Jihad Dib said:
"Making the $60 toll cap permanent, provides certainty and fairness for those who rely on toll roads for travel. Extending the cap also comes with the New Year, when a new round of toll relief is ready to be claimed to help people when they need it the most.
"This new round of funding is waiting to be returned to you by visiting the Service NSW website and claiming your rebate.
The $60 toll cap continues to benefit regular toll road users across the state and in particular, western Sydney by ensuring there is relief for those who are hit hardest by tolls."
"If you are regularly travelling on toll roads, I encourage you to visit the Service NSW website to see if you're eligible and make a claim."
Acting Chief Executive of NSW Motorways, Camilla Drover said:
"NSW Motorways is working to simplify a complex tolling system and we are pleased to lock in the certainty of ongoing toll relief for motorists."
"We are working closely with concessionaires to drive a better deal for motorists across Sydney and have secured toll road concessionaires agreement on reforms to rebuild and restore the public's confidence in the system."
The top 20 suburbs by the claims paid amount, as at 8 December 2025
| Suburb | Claims Paid | Claims Paid Amount | Average Paid Amount |
|---|---|---|---|
| Blacktown | 9,438 | $3,537,818 | $375 |
| Baulkham Hills | 9,315 | $3,298,520 | $354 |
| Auburn | 4,980 | $3,168,322 | $636 |
| Merrylands | 6,226 | $2,974,565 | $478 |
| Marsden Park | 6,501 | $2,750,040 | $423 |
| Castle Hill | 7,754 | $2,680,449 | $346 |
| Quakers Hill | 6,423 | $2,258,281 | $352 |
| Lakemba | 3,313 | $2,144,030 | $647 |
| Kellyville | 6,398 | $2,019,277 | $316 |
| Bankstown | 4,063 | $1,921,795 | $473 |
| Greystanes | 5,512 | $1,810,331 | $328 |
| West Pennant Hills | 4,326 | $1,738,658 | $402 |
| Punchbowl | 3,412 | $1,672,701 | $490 |
| Carlingford | 3,912 | $1,491,325 | $381 |
| Glenwood | 4,264 | $1,459,732 | $342 |
| Schofields | 4,012 | $1,453,976 | $362 |
| Maroubra | 5,129 | $1,415,520 | $276 |
| Wiley Park | 2,444 | $1,371,553 | $561 |
| Cherrybrook | 3,438 | $1,366,263 | $397 |
| Seven Hills | 3,777 | $1,362,829 | $361 |
The top 20 LGAs by the claims paid amount, as at 8 December 2025
| LGA | Claims Paid | Claims Paid Amount | Average Paid Amount |
|---|---|---|---|
| Blacktown | 86,737 | $31,092,235 | $358 |
| Cumberland | 38,001 | $16,775,338 | $441 |
| Canterbury-Bankstown | 42,051 | $16,504,252 | $392 |
| Parramatta | 43,485 | $15,353,677 | $353 |
| The Hills Shire | 44,125 | $14,648,767 | $332 |
| Liverpool | 35,928 | $9,915,192 | $276 |
| Penrith | 32,209 | $8,906,952 | $277 |
| Hornsby | 21,621 | $8,260,776 | $382 |
| Bayside | 25,904 | $7,720,601 | $298 |
| Sydney | 23,856 | $7,085,780 | $297 |
| Randwick | 21,609 | $5,974,483 | $276 |
| Central Coast | 18,910 | $5,430,027 | $287 |
| Campbelltown | 20,183 | $5,059,103 | $251 |
| Inner West | 20,385 | $4,718,070 | $231 |