Canada launches new claims process to compensate employees for severe personal or financial impacts due to Phoenix pay system

From: Treasury Board of Canada Secretariat

The Government of Canada has launched a new claims process to compensate current and former employees who have experienced severe personal or financial impacts as a result of issues with the Phoenix pay system.

This claims process is another element of the damages agreement co-developed with federal public service unions in June 2019 to compensate approximately 121,000 current and 25,000 former employees for damages caused by the Phoenix pay system.

Claims for severe personal or financial impacts could include financial losses, mental anguish or other impacts attributed to Phoenix pay issues. Employees who took sick leave or other types of paid or unpaid leave because of an illness stemming from pay issues may also be eligible to apply for compensation through this new claims process.

Existing claims processes for expenses, financial costs and lost investment income, as well as general compensation for former employees continue to be available.

This claims process does not apply to current and former employees covered by the damages agreement, signed in October 2020

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