Choose solar installer wisely to avoid being burnt

WA Department of Mines, Industry Regulation and Safety
  • High complaint numbers prompt reminder to research solar installers
  • Issues involve poor quality parts, installers not using due care and skill
  • Some complaints about companies that have gone out of business
  • WA consumers looking to install home solar energy systems are urged to select their installers carefully, following a high number of complaints reported to Consumer Protection.

    So far this year, Consumer Protection has received 67 consumer complaints about issues such as poor quality parts, companies providing false and misleading information, as well as installers failing to use due care and skill. During the same period in 2021, 57 complaints were received.

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