COVID-19 information accessibility lacking for blind and low vision Australians

Monash University

A Monash University study has found that graphical information relating to the COVID-19 pandemic regularly presented in mainstream media is inaccessible to blind and low vision people (BLV).

Researchers from Monash University's Faculty of Information Technology (IT) found nearly half of BLV people surveyed wanted improved access to information about daily COVID-safe living practices.
The dissemination of information has been a critical component of the world's response to the COVID-19 pandemic.
With much of this information presented as visual graphics, a team of researchers from the Faculty of IT examined the nature and accessibility of the information being shared through various media outlets.
A total of 63 sighted and 20 BLV people participated in the survey. Despite 79 per cent of BLV people reporting that they were all well-informed, there were significant differences between sighted and BLV respondents in terms of the type of topics being accessed.
BLV people had only 30 per cent exposure to data and graphically presented information, such as those relating to infections by geographical location, case numbers over time and 'flattening the curve' visualisations.
Ahead of Blindness Awareness Month in October, this study aims to understand the information and accessibility needs for BLV people in current and future public emergency situations and calls for a more inclusive response to the COVID-19 pandemic.
Project Lead, Leona Holloway, is a Research Assistant in the Faculty of IT's Inclusive Technologies Research Group and Australia's representative on the executive of the International Council on English Braille (ICEB). She believes this study has identified the need to consistently offer information that is accessible to all.
"While there are some instances in which the COVID-19 information being shared by the government and media is accessible to BLV people, it is not being done so consistently enough for BLV people to be able to rely on that source of information or feel included in the audience messaging," Ms Holloway said.
"By not consistently sharing information that is accessible to all, we endanger those within our community who are already at a high risk, due to their reliance on touching public surfaces, or their difficulty in following social distancing measures because they're unable to see queuing markers on the floor."
Forty-five per cent of the BLV respondents had relied on sighted assistance to access COVID-19 information, suggesting that the information was not available in accessible or easy-to-use formats. One in five BLV people wanted
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