Firms Advised to Prepare for New SMS Scam Prevention

Dept of Infrastructure, Transport, Regional Development and Communications

The Albanese Government is strengthening Australians' protection against scam text messages.

In one month, the SMS Sender ID Register will be launched by the Australian Communications and Media Authority.

From July 1, the register will help protect Australians from scam messages that impersonate the sender IDs of organisations like the Australian Tax Office, Australia Post, banks and retailers.

Sender IDs are the names at the top of text messages that tell you who the message is from.

More than 12,000 sender IDs have already been registered. Businesses and organisations that have not yet registered their IDs should contact their SMS provider now to make sure they are ready for when the Register begins.

From 1 July, if a sender ID is not registered, the SMS will be labelled as 'Unverified' as a warning to people that it could be a scam.

The Register will help establish a safe and trusted communications channel for people by blocking scammers trying to impersonate legitimate businesses, government agencies and other organisations.

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