- Customers access their smart meter data through an interactive digital platform that shows usage
Jemena Managing Director Frank Tudor said the program builds on the success of Jemena’s Demand Response trial, Power Changers, that took place in the summer of 2017 and 2018.
“Our trial showed that households reduced their peak electricity consumption by an average range of 26 to 35 per cent on hot days. This can help relieve the extra pressure that is put on the electricity grid during times of high use while saving customers money,” Mr Tudor said.
“We’re excited to be partnering with EnergyAustralia to deliver a program that will make a real difference to our customers.”
EnergyAustralia’s head of customer transformation Jack Kotlyar described the program as a ‘win-win’ for customers and the electricity grid.
“This program is an opportunity for customers to save on their power bills. Every kilowatt saved counts,” Mr Kotlyar said.
“This program is a win-win for customers and what’s more, by working together, customers can alleviate the strain on our grid when it’s needed most.”
Mr Kotlyar said the company saw high rates of participation and real impact from its Power Response trials, a similar initiative to the Energy Saving Rewards program run in selected areas of New South Wales and Victoria.
“We’ve held around 10 energy saving events this year as part of our trials, and we’ve seen a huge turnout: on average about 80 per cent of customers enrolled in our Power Response program participate regularly,” Mr Kotlyar said.
“All up this year, the contribution of our Power Response community working together has shifted a total of 7,215 kWh, which is the equivalent to streaming Netflix continuously for seven years in High Definition^.
“We’re hopeful our customers living in Melbourne’s North West will get behind the grid, and power down this summer and save on their power bills,” Mr Kotlyar said.