The Insurance Council of Australia (ICA) and its members will visit Harden in August to meet with insurance customers affected by the severe hailstorm and heavy rain event that impacted the region in February this year.
Customers will have the opportunity to meet one-on-one with representatives from a number of insurers, giving locals an opportunity to discuss their individual claim and seek additional advice.
Locals will also have the opportunity to gain general information on the claims process, dispute resolution, and other useful insurance-related information to assist with the claims and recovery process.
Details of the consultations are:
- Dates: Wednesday 6 and Thursday 7 August 2025
- Location: Harden Country Club - East Street, Harden, NSW
- Time: 9:00am to 5:00pm
Registrations for the consultations are essential. Bookings can be made on the ICA website here.
Quotes attributable to ICA CEO Andrew Hall:
This hail event, while locally severe in impact, brought significant damage to many homes and businesses in and around Harden.
In the months since this event, insurers have been working hard to assess, repair and finalise outstanding claims, but we acknowledge there is still work to do.
We know having the opportunity to speak with your insurer face-to-face provides immense value to policyholders, so I encourage anyone with an outstanding claim to come along and speak with their insurer to work through any remaining issues or concerns.
