New integrated service offering to help banks in Australia navigate a digital-first future.
KPMG Australia today announced that it has established an alliance with nCino, Inc. (NASDAQ: NCNO), a pioneer in cloud banking and digital transformation solutions for the global financial services industry, to help financial institutions transform the customer experience while improving middle and back office operations.
The alliance will see KPMG support Australian banking clients through the deployment of nCino’s Bank Operating System to provide a seamless experience across devices, channels and products while driving increased efficiency, transparency and regulatory compliance.
Alex Moreno, Partner, KPMG Australia said, “The landscape in Australia is undergoing significant change as new digital entrants and further industry regulation create pressure to constantly adapt. We are thrilled to add nCino as a key part of KPMG’s integrated service offering to our banking clients. Customers are expecting a better experience from their bank, most banks have challenges with operational efficiency and internal time to competency, and secure and responsible lending is in the spotlight. The combination of KPMG’s Banking Operational Excellence Practice and nCino’s Bank Operating System is well positioned to help navigate these challenges.”
A typical customer now expects to interact with a financial institution in a number of different ways. KPMG Australia is working with nCino to fulfil banking customer needs and evolving expectations – while executing with speed, control, and helping to meet regulatory compliance. nCino serves financial institution customers of all sizes and complexities, including global financial institutions, enterprise banks, regional banks, community banks, credit unions and new market entrants, such as challenger banks.
“nCino has a proven track record of helping financial institutions innovate while optimising their processes,” said Zameer Momin, nCino’s Director of Strategic Partnerships in APAC. “As more and more financial institutions are embarking on their business transformations, we are truly excited to be able to offer the power of KPMG Australia’s banking operations knowledge with nCino’s cloud technology to help create a robust and scalable digital experience.”
“The nCino relationship is another step KPMG Australia is making in the Salesforce ecosystem to bring the latest integrated capabilities to our clients in the banking sector,” said Moreno. “The nCino Bank Operating System addresses many of the sector challenges faced today and it’s exciting to be in a position to help banks more effectively and responsibly service the communities in which we live.”