Library staff plan big things for 2021

MidCoast Council

From live event streamings to film screenings, intriguing author talks to musical performances, children’s activities to reading and relaxation, homework and HSC study help to surfing the net, and so much more – MidCoast Libraries are an important cultural hub in towns across our region.

We’d be much the poorer without them, and the vast contribution that Library activities make to the social and cultural fabric of our communities is immeasurable.

“To keep delivering the huge range of services and activities we offer each year, it’s important to make sure our Library staff receive the best development we can offer them,” said Council’s Manager Libraries and Community Services, Chris Jones.

To facilitate this, all MidCoast Libraries will be closed for one day – Monday 3 May – to allow all Library employees to attend a staff development day.

“The annual staff development day plays a very important part in making sure MidCoast Council Libraries delivers the best service possible to the community,” says Chris Jones.

“With libraries operating from locations right across MidCoast for many staff it’s the one day of the year they get to meet the rest of the team. We use the day to share ideas, undertaking training and to build the team – all with the aim of delivering better service to our communities.”

“Even though our last community survey of over 1,000 library users showed 97% of respondents rated our customer service very highly, we’re still looking to be better every day and exceed our customer’s expectations.”

Be sure to visit your Library over the next two weeks and stock up on borrowed items or get your Library fix – the Libraries will be back to normal operating hours from Tuesday 4 May.

We can’t wait to see what they will deliver this year!

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