Finding the right medical help can be confusing. To make it easier, Ambulance Victoria's (AV) new General Health Information Sheet outlines who to contact when health assistance is needed.
The 'who to call for help' information sheet is available in 17 languages including: Arabic, Chinese Simplified, Chinese Traditional, Dari, English, Greek, Hazaragi, Hindi, Italian, Karen, Macedonian, Pashto, Persian, Punjabi, Swahili, Tigrinya and Vietnamese.
It adds to AV's existing translated health resources, with a range of emergency, non-emergency, membership, COVID-19, and Call, Push, Shock information available in multiple languages and Easy English.
"The General Health Information Sheet provides a guide to help Victorians decide the best care option for themselves and their loved ones," AV Acting Metropolitan Regional Improvement Lead Brad Gin said.
"The first section shows a range of immediate, potentially life-threatening emergencies, with graphics to help people identify if their symptoms fall into this category.
"If they do, the advice is simple: call Triple Zero (000).
"For other symptoms that don't fit into the first category, the information sheet guides users to a range of health care options.
"This includes visiting an Urgent Care Clinic, video calling the online Victorian Virtual Emergency Department (VVED), ringing Nurse-on-Call, or consulting a local doctor or pharmacist."
