NHS Test and Trace winter performance holds steady

  • 58% increase in the number of positive coronavirus cases detected by NHS Test and Trace compared to the previous week

  • 92.6% of contacts of positive cases reached last week, and the proportion of contacts reached within 24 hours increased to 97.5%

  • NHS Test and Trace service to remain open every day over Christmas and the New Year

NHS Test and Trace is continuing to improve tracing performance, with a rising number of cases and contacts entering the system. In total, during the week 10 December to 16 December, 389,328 cases and contacts have been reached.

Changes such as improving the contact tracing website, reducing repeat calls to households, and increasing numbers of call handlers have led to increases over past weeks in the proportion of contacts being reached and reached faster. The improvements were made following feedback from the public, our colleagues and our local tracing partners, and have been positively received.

Due to growing demand over the holiday period and the recent emergence of a new and more transmissible strain of coronavirus, the service has prioritised making more tests available so that anyone who needs a test can get a test. This increased demand and supply has resulted in a temporary dip in turnaround times, but tests are available for anyone who needs one.

NHS Test and Trace will be open every day over Christmas and the New Year, providing and processing tests for those who need them and tracing contacts of positive cases. All test sites will remain open, only reducing opening hours and booking slots available on the bank holidays, when demand is expected to be lower.

NHS Test and Trace contact tracers will also continue to work throughout the festive period to ensure there are no delays in contacting close contacts of positive cases and breaking chains of transmissions.

NHS Test and Trace's vastly expanded test site network now has more than 700 test sites, including 400 local test sites, in operation. The median distance travelled for a test just 2.3 miles, compared to 5.1 miles as recently as September. More than 4.9 million tests have been processed in the UK in total since testing began, more than any other comparable European country.

Health Minister Lord Bethell said:

These figures mark another week of strong performance from

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