As stated by Bay of Plenty District Commander Superintendent Tim Anderson:
Police note the IPCA report into an incident in Bay of Plenty in 2020 where officers entered a woman's home.
As their comments in the report note, the officers had genuine concern for the woman. Given that, they entered the home based on what unfolding at the time, the information they had available and their past experiences.
The IPCA notes that the officers' concern for Ms X was genuine and "not uncaring".
Police officers go to work every day to keep people safe, and part of this work does involves complex incidents where people are in potential mental distress.
In these instances, we enable our people to make the best decisions possible (with the information they have at this time) to ensure peoples' safety and wellbeing.
