OAIC 2020 highlights infographic

infographic of 2020 highlights,

Long text description

In 2020 the Office of the Australian Information Commissioner worked to increase public trust and confidence in the protection of personal information and access to government-held information.

  • Assisted the pandemic response by overseeing privacy protections and access to government information, and advising on personal information handling to prevent and manage COVID-19
  • Finalised more than 900 Information Commissioner reviews and 120 FOI complaints
  • Pursued 4 privacy regulatory priorities to ensure Australians' personal information is protected
  • Implemented Consumer Data Right privacy safeguards in the finance sector
  • Launched our first civil penalty proceedings for an interference with privacy and opened 11 Commissioner-initiated investigations and preliminary inquiries
  • Ensured more than 1,150 notifiable data breaches were notified to individuals, rectified and remedied
  • Increased international regulatory cooperation and jointly investigated with our UK counterpart
  • Finalised almost 2,500 privacy complaints from individuals
  • Promoted understanding of privacy issues through the Australian Community Attitudes to Privacy Survey 2020
  • Helped more than 12,000 people with privacy and FOI enquiries through our public information service
  • Completed 9 proactive privacy assessments to enhance organisations' privacy practices
  • Influenced legislative and regulatory frameworks through 21 submissions on privacy and FOI matters
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